Legal
Privacy Policy
Plain-language summary of what Skinora collects and why. This is a placeholder policy for an early-stage product and is not legal advice.
What we collect
Your email address and password credentials for your account, the answers you submit in the intake form (hormonal profile, described concerns, skin type, and products in use), and the reports and plans generated from those answers. We do not ask for photos, medical records, or identity documents.
How we use it
Your answers are used to generate your clarity report and, if you request it, your 30-day plan. Reports are stored so you can return to them and compare over time. We do not sell your data, and we do not use it to target you with advertising.
Who can see your data
Your reports and plans are private to your account and protected by row-level access rules in our database. Support messages you send are visible to our team so we can reply. Generation requests are processed by an AI provider on our behalf; only your intake answers are sent, never your account credentials.
Retention and deletion
Your data is retained while your account is active. You can request deletion of your account and its reports at any time by contacting us through the Support page, and we will remove them.
Health information
The answers you provide describe your skin, and we treat them as sensitive. Skinora is an educational product and not a healthcare provider, so it does not create a medical record and is not covered by health-provider regulations such as HIPAA.
Changes to this policy
If this policy changes materially we will update this page and note the change here. This is a starting policy for an early-stage product and will be expanded as Skinora grows.